Refund Policy

Last updated: October 2026

No new payments are taken on KLYROPAY. This policy applies to subscriptions you purchased earlier, which are digital services activated immediately after payment.

Not eligible for refund

  • Subscriptions that have been successfully activated and used.
  • Change of mind after purchase.

Eligible for refund

  • Your account was charged but the subscription was not activated.
  • You were charged more than once for the same purchase.

How to request

Contact support within 7 days of payment with your registered mobile number and transaction ID. Approved refunds are returned to the original payment method, usually within 5–7 working days.